Facility Policies

General Operational Policies for All Facilities

All participants of the Daniel L. Ritchie Center for Sports and Wellness are required to adhere to all University policies, regulations, guidelines, and all local, state and federal laws concerning health, safety, intoxicants, narcotics, drugs and public order. Failure to comply with these regulations may result in forfeiture of the privilege of using the Daniel L. Ritchie Center for Sports and Wellness and its programs and services.

  • Facilities are reserved for students, members and registered guests of the Daniel L. Ritchie Center for Sports and Wellness and the University of Denver, and by permit/rental agreement from the Division of Athletics and Recreation.
  • Unless in a program or designated area, children under the age of 12 years must be supervised by a parent or guardian at all times; children between 12-15 years of age must have a parent or guardian in the facility that can be contacted at all times. All children are to be affiliated with a program or a user with a valid facility membership.
  • Verbal and/or physical abuse towards an employee of the Division of Athletics and Recreation or a participant will result in immediate dismissal from the facility, with possible one-year suspension of all facility privileges and the possibility of expulsion from the University and legal charges filed.
  • No cursing or foul language.
  • No disorderly behavior of any kind, including excessive noise.
  • With the exception of the pool deck, shoes, shirts and bottoms must be worn at all times throughout the facility.
  • No vandalizing or defacing materials or property.
  • Dispose of trash, recycling or compost in correct containers.
  • All University of Denver buildings are smoke-free. State law prohibits smoking within 15 feet of any door.
  • No alcohol, tobacco products, firearms or illegal drugs are allowed in the Daniel L. Ritchie Center for Sports and Wellness.
  • Bicycles or scooters are prohibited in University facilities including the Daniel L. Ritchie Center for Sports and Wellness. Bike racks are available in front of all facilities. No bikes are allowed to be parked/locked on railings, signs, or benches.
  • Skateboards and skates can be brought into the facility but must be stored in a designated area or used in approved venues. The Daniel L. Ritchie Center for Sports and Wellness is not responsible for lost or stolen equipment.
  • No pets other than service animals are allowed in the Daniel L. Ritchie Center for Sports and Wellness.
  • Food and drink are permitted in designated areas only. Glass containers are prohibited at all times.
  • Personal possessions should be stored in a locker. The University of Denver and its Division of Athletics and Recreation is not responsible for lost or stolen items.
  • Due to the potential for cellular phones being used as a photographic device, their use is prohibited in all restrooms and locker room areas. Participants may use cellular phones in other areas but must adhere to restrictions regarding photography and videotaping.
  • Personal training is restricted to Division of Athletics and Recreation staff members.
  • Photography with any type of camera within Daniel L. Ritchie Center for Sports and Wellness is prohibited unless prior arrangements have been made. Please contact the Assistant Director of Athletics & Recreation Publicity, Niko Blankenship, by email at niko.blankenship@du.edu or by phone at 303-871-3942 for further inquiry.
  • For the safety and enjoyment of all guests, masks which conceal the face may not be worn while in attendance at any University of Denver event. This policy shall not apply to:
    • covering any part of the face for religious reasons;
    • wearing protective equipment while engaged in a sport or responding to an emergency or safety situation;
    • engaging in a theatrical production or similar University sanctioned event;
    • or wearing a mask for medical reasons.
  • Please refer to the University Policy on Wearing Masks on University Premises for other exceptions to this policy or to request additional policy exceptions.
  • Signs, banners, large hats, costumes, and similar items must not impair the view of other guests, and must be sized so that they will not interfere with any other guest’s seating area.
  • Signage or flyers of any type must be approved prior to posting. Tape is prohibited on any non-designated posting area.
  • If you are hurt in any way at the Daniel L. Ritchie Center for Sports & Wellness then please report your injury to a staff member.
  • For security purposes, external facility doors or entrances to the facility may not be left open or propped unless a staff member is in attendance and manages access to the facility.

Prohibited Items

The following items are prohibited at the Ritchie Center:

  • Outside food and drink
  • Artificial noisemakers, air horns, whistles, etc.
  • Glass bottles, containers, etc.
  • Confetti, frisbees, balls, helium balloons, projectiles
  • Laser pointers or other disturbing items
  • Oversized signs or banners (larger than 28″ x 22″)
  • Signage with a stick or pole attached
  • Derogatory/defamatory clothing or signage
  • Illegal drugs or alcohol
  • Firearms, weapons, explosives or other harmful items
  • Hard-shell coolers, containers, thermoses
  • Grills
  • Tents
  • Candles
  • Animals (except licensed service animals)
  • Other items deemed prohibited by Ritchie Center staff

Statement of Responsibility

Neither the University of Denver nor its Division of Athletics and Recreation accepts any responsibility for ill health or injury sustained while participating in any of its programs. No medical or ambulance expense incurred by a participant will be paid by the Division or by the University. Participation is on a voluntary basis. It is recommended that all participants undergo a prior physical examination and carry some form of health and injury insurance. If an injury does occur, it should immediately be reported to the nearest staff member. In the event that blood is involved in an injury, that person cannot continue participating until the wound is properly cleaned and dressed; any clothing with blood should be removed.

The following policies and procedures are in addition to the ones stated above and are due to the specific nature of some of the facilities within the Daniel L. Ritchie Center for Sports & Wellness.

El Pomar Natatorium

Occupancy capacity: 375

  • State law requires that all swimmers must take a shower before entering the pool.
  • Propping of any interior or exterior pool doors is not permitted except by an authorized Division of Athletics & Recreation staff member.
  • Participants may not enter the pool until a Division of Athletics and Recreation lifeguard is on duty. The lifeguard’s instructions must be obeyed at all times.
  • Lifeguards will make final decisions concerning the safety of all participants in the pool area.
  • If the lifeguards blow their whistles, stop what you are doing, and follow their instructions.
  • No horseplay allowed. Running, dunking, screaming, rough play, intoxication and profanity is prohibited.
  • Only Coast Guard-approved flotation devices are permitted during unsupervised activities. Waterwings, inflatable tubes/toys, paddlboards/bodyboards/etc. are not permitted. Life jackets are allowed as swimming aids and may only be used in the shallow area.
  • Water wings, inner tubes and like devices are prohibited.
  • Diving is permitted only during supervised activities (including diving boards and starting blocks).
  • Use of the dryland diving boards, pull-up bars and power tower training devices are not permitted by general participants. They are reserved for authorized staff member use with instruction.
  • No jumping or diving from the starting blocks unless supervised by a Division of Athletics and Recreation staff member.
  • Lane lines should only be used as safety lines in case of an emergency.
  • Proper swim attire (commercial swim suit) is required. No cut-offs, gym shorts, t-shirts or other attire is allowed. Changing clothes on deck is prohibited.
  • Infants and toddlers must wear swim diapers.
  • No glass containers, food or drink (except water in plastic bottles) are permitted in the pool area.
  • Only towels, deck footwear and items necessary for swimming are allowed on deck. All other personal belongings must be stored in a locker.
  • Swimming is permitted only in designated areas. Circle swimming is required when three or more swimmers are in a lane.
  • Lap swimming will follow a circular pattern, swimming on the right-hand side of the lane at all times except to pass. Please try to pass another swimmer at the wall.
  • Prolonged breath-holding exercises are prohibited.
  • In the event of an injury, an accident or if you are not feeling well, please notify a lifeguard immediately.
  • During activity, please keep unused equipment near the poolside and out of the way of participants on the deck.
  • Goggles, kickboards, pull buoys, fins and stroke paddles are allowed. Please return all equipment to the related storage bin.
  • Headphones and personal music players that cover ears are not permitted while in the water.
  • All equipment in the storage containers are the property of the University of Denver’s Division of Athletics and Recreation and should only be used in the pool area.
  • Do not use pool with exposed wounds (sub epidermal tissue), cuts, or similar conditions. Using the pool with these conditions can cause infection.
  • Spitting, spouting water, or blowing nose in the pool or gutter is prohibited.
  • No glass, hazardous, or breakable objects are permitted in the Locker Rooms or Pool Area.

Lap swim etiquette

Adults 16 and older have priority

  • Please choose a lane that best matches your swimming ability and pace.
  • Swim in a circle, counter-clockwise, at about 5-10 seconds apart. Slower swimmers must allow faster swimmers to pass; wait at the wall until the faster swimmer turns. No butterfly stroke while circle swimming.
  • During lap swim, each lane may have up to five swimmers.
  • If others are waiting, please limit your swim to 30 minutes. Please follow all of the lifeguards’ directions.
  • Staff may have to move lanes to accommodate the pool schedule. Please do not be offended. We will move swimmers as little as possible. You are welcome to swim through lane line conversion when converting from long course to short course, and vice versa.

Diving board and well

  • The diving boards are restricted to NCAA team use and registered USA Diving participants with an approved facility agreement. No general use is permitted.
  • Participants in the diving well must be able to swim the width of the pool.
  • While the diving boards and platforms are in use, no other activity is permitted in that area of the diving well.
  • In the event of an injury, an accident or if you are not feeling well, please notify a lifeguard immediately.

Locker Rooms

  • Lockers are rented to current Daniel L. Ritchie Center members and students with a valid ID. Please see Katherine Montgomery, Facilities and Customer Service Manager, to reserve a locker. Lockers are available for rental on a first come, first serve basis.
  • Daily locker use: Daily use lockers are available in the Men’s and Women’s Crimson Locker Rooms. The Division of Athletics and Recreation does not assume any responsibility for belongings that are left in daily use lockers overnight. Any questions regarding belongings left in day use lockers should be directed to the front desk. Any outside locks left on daily use lockers will be cut-off at the end of each day.
  • With the exception of rental lockers, items may not be left overnight. Contents of unauthorized lockers will be removed by the University of Denver.
  • Items such as illegal paraphernalia, hazardous substances, perishable products and weapons are prohibited from being stored in any locker.
  • The University of Denver holds the right to open and search any locker at our discretion.
  • Locker security: Always remember to double-check your lock when showering or leaving the locker area. The Division of Athletics and Recreation is not responsible for items lost or stolen in the locker room or from lockers. An incident report form may be filed at the front desk in the event of a loss or theft. Participants are also encouraged to file a police report for any lost or stolen items.
  • Locker clean out: Lockers will be cleaned out within one week of expiration date. It is the participant’s responsibility to renew or clean out their locker prior to the locker rental expiration date. Personal locks found on expired lockers will be cut off. Belongings found in any locker will be bagged and stored in lost and found at the front desk for 30 days from the clean out date. After 30 days, all items will be considered abandoned and disposed of. The Division of Athletics and Recreation does not assume any responsibility for belongings in expired lockers.
  • Children 4 and older should go in the gender appropriate locker rooms. Families with children under 4 years of age should use the available family locker room.
  • Suitmates: Suitmates are located in the men and women’s locker rooms. Please use these machines for drying swimsuits only. The Division of Athletics and Recreation cannot accept responsibility for swimsuits damaged in the suitmate machines so participants are cautioned to use the machines at their own risk. Storage of wet swimsuits in a locker is prohibited. Bags are available at the Coors Fitness Center front desk to store wet swimsuits for transporation purposes outside of the facility.
  • Accessible lockers: Accessible lockers are available to persons with disabilities in both the men’s and women’s locker rooms in the Daniel L. Ritchie Center for Sports & Wellness.
  • If soap dispensers are empty or there are any other maintenance concerns, please notify the Coors Fitness Center Front Desk.
  • Camera or video recorder use is prohibited at all times.
  • Please beware: Floor may be slippery when wet.
  • Members or guests with special accomodations may use the family locker rooms.

Gates Field House

Occupancy capacity: 960

  • No grabbing, hanging on rims or nets, or hand in the “cylinder” is permitted due to safety and maintenance concerns.
  • Participants are not to tamper with the panel boxes located on the west wall. Requests or problems with the nets and/or curtains should be referred to the Coors Fitness Center Front Desk.
  • Basketballs, volleyballs and soccer balls are available for use at the Coors Fitness Center Front Desk. IDs must be left at the front desk in exchange for all equipment.
  • Volleyball nets and standards, and hockey and soccer goals will be set up and taken down by on-duty Venue Monitors and Division of Athletics and Recreation staff.
  • Kicking or throwing of balls and/or other equipment towards the ceiling or walls is not permitted. Violators will be asked to leave the facility immediately and will be billed for the damages.
  • The red partition/curtains will separate each court when they are in use.
  • Gym bags and book bags must be secured in a rental or day-use locker or Gates Field House cubby.
  • Only non-marking gym shoes will be allowed on the courts.
  • Fitness equipment should not be brought onto Gates Field House Courts 1 or 2.

Stapleton Tennis Pavilion

Occupancy capacity: 150

  • Guaranteed court use requires a reservation. Students and members may reserve court times 48 hours in advance by calling the Coors Fitness Center Front Desk at 303-871-3845.
  • Pets are not permitted on the tennis courts.
  • No glass containers are allowed. All beverages must be in plastic containers.
  • Skateboards, bicycles, roller skates, roller blades and games other than tennis are not permitted on the tennis courts.
  • Play is on a first come basis unless players have reserved the court ahead of time.
  • Reservations are available in one-hour increments.
  • Sitting or leaning on the nets is damaging and is strictly prohibited.
  • Proper tennis etiquette should be observed at all times. Excessive noise, racquet throwing or profanity will not be permitted at any time.
  • Tennis facilities are exclusively for tennis play and practices.

Tennis etiquette

We strive to make your experience with us a positive one. In doing so, we suggest the following guidelines in court etiquette:

  • Respect the play of others by seeking permission to cross their court when necessary.
  • Acknowledge the party (or parties) who have the next court time, and let them know you will finish your game or point promptly.
  • When your time is up, allow the next group to take the court.
  • If you are the arriving party, let the players occupying your court know you are there and ready to play at a time that does not interrupt play.
  • If your ball rolls on to another court, please wait for play to stop on that court before chasing your ball behind players.
  • Out of respect for others, please keep loud conversation to a minimum.
  • It is our hope that these guidelines for better court etiquette will be recognized by all participants.

Joy Burns Arena

Occupancy capacity: 300

  • All public programming skaters must check in at the front desk and receive approval to access the ice.
  • All hockey activity ice entry is through the Joy Burns Arena player’s bench area. All other doors to the ice must remain closed when hockey programming is on the ice.
  • Helmets are required for all participants and coaches in USA Hockey programs.
  • Youth are not permitted in locker rooms without adult supervision.
  • Skating aids (“walkers” and “sleds”) are available for use on the ice. Wheelchairs may also go onto the ice and should enter at the Zamboni doors.
  • No running or horseplay.
  • No stick or puck/ball play is allowed outside of the playing surfaces.
  • No food or beverages allowed on the ice at any time.
  • When hockey activities begin on the ice, all rink doors must be closed.
  • Checking is not permitted and will not be tolerated outside of approved leagues and practices.
  • Intentionally chipping and/or gouging the ice are prohibited.
  • Skating in a manner that endangers or interferes with other skaters safety or pleasure is strictly forbidden.
  • Roughness, excessive speeding or weaving through other skaters is prohibited.
  • No tag or games of any kind are permitted on or off the ice.
  • No more than two people may skate together.
  • No one is permitted on the ice without skates with the exception of Intramural Broomball, Club Curling, or approved Broomball or Curling rental groups meeting contract and insurance requirements.
  • While on the ice, skaters must keep moving.
  • Beginning skaters are recommended to use skate aids. If skate aids are not available, beginning skaters should try to skate along the boards for their own safety. This means others should avoid standing along the board area.
  • Skaters are not allowed to carry children or secondary items such as cameras, handbags, etc., while skating.
  • Patrons must not sit on, lean over or leave articles on the dasher boards.
  • All exits are to be kept clear at all times.
  • No one except Division of Athletics and Recreation staff members are allowed on the ice during resurfacing. Zamboni doors must be closed before anyone is permitted onto the playing surface.
  • Throwing snowballs or any objects is strictly prohibited.

Magness Arena

Occupancy capacity: 8,000

  • Please adhere to all Joy Burns Ice Arena use policies within Magness Arena.
  • On non-athletic event days, seating within the Magness Arena is restricted to Sections 8-12.
  • All video equipment must be coordinated through the Assistant Athletic Director of Technical Services and requires a minimum of two weeks advanced notice/request.
  • Correct entrances and exits to the facility must be used.

Gymnastics Facility

Occupancy capacity: 250

  • No student is allowed in the gym areas or on any equipment without a Division of Athletics and Recreation staff member present.
  • No running in the facility unless directed by your coach/instructor.
  • No one other than currently enrolled gymnasts is allowed in the gymnastics area or on the equipment for any reason.
  • Spotting is to be done by coaches only. No student or parent spotting of gymnasts.
  • Report any injury, unusual pain or discomfort felt during participation to your coach or instructor immediately.
  • All food and drinks other than water must remain inside the observation area and outside of the gym. Please report any spills to the front desk immediately.

Barton Stadium, CIBER Field & Soccer Stadium and Diane Wendt Sports Fields

Occupancy capacity: 2,200

Please follow the signage directions placed at the facility at all times, i.e. Field Closed, etc.

  • Food
    • No outside food/beverage delivery or catering allowed.
    • No grills or cooking allowed in the complex other than by Sodexo Sports & Leisure.
  • Vehicles/Parking
    • No unauthorized vehicles are allowed on emergency roadways and pathways.
    • No parking in unauthorized areas due to emergency vehicle access.
  • Field
    • No dogs or other animals are allowed on the field or in spectator areas.
    • No bicycles, skateboards or scooters allowed on the field or in spectator areas.
    • No entry onto the playing fields by persons not authorized. This includes cutting across and warming up on closed fields. In order to maintain the highest standard for play, fields must be given time to recover. This policy will be strictly enforced and your cooperation is appreciated.
    • No fires of any kind, including fuel heaters.
    • All goals, corner flags, training devices and players’ benches are to remain on their designated field and should not be moved for any reason. At the completion of an activity, all goals, training devices and benches should be returned to the correct locations. Failure to comply could result in suspension of playing and/or rental privileges.
    • Any temporary lining of the fields with paint must be approved by the Associate Vice Chancellor of Athletics and Recreation.
    • Fields will be closed occasionally due to maintenance or inclement weather.
  • Scoreboard
    • The scoreboard is reserved for NCAA program use and selected events. A Division of Athletics and Recreation staff operator must always be present for use.
  • Behavior
    • No profanity, vulgar language or fighting.
    • No alcohol, unless provided by Sodexo Catering for an approved event.
    • No drugs.
    • No climbing on fences, trees, goals, stadium, etc.
    • No weapons of any kind.
    • No solicitation of any type.
    • No littering and please pick up after use.
    • No destruction or damage to property including climbing over the fence.
    • No unauthorized fireworks or other explosive devices.

Hamilton Gymnasium

Occupancy capacity: 2,300

  • Hamilton Gymnasium use is limited to Athletics & Recreation regularly scheduled and approved programming and NCAA participation only. Other use activities should be scheduled or have the approval of the Associate Vice Chancellor of Athletics & Recreation.
  • Equipment within the facility should only be moved by a Division of Athletics and Recreation staff member.
  • Basket, court partition and lighting switches should only be operated by a Division of Athletics and Recreation staff member.
  • No grabbing or hanging onto the basketball rims.
  • Please keep the curtains down to keep balls from interfering with other practices.

Meeting & Event Spaces

Occupancy capacity: 12-200

  • All spaces must be booked via the scheduling office at 303-871-7577.
  • For internal Division of Athletics and Recreation meetings, the meeting coordinator is responsible for the room set-up, organization and clean-up. All spaces should be returned to their original set-up. Diagrams are often available on the interior of the meeting space.
  • For external events, an event manager will be present and coordinate the logistics of the group. All external users require an agreement to be in place.
  • Any damage or failure to clean up will be assessed on a user group.

Reserved Facilities

A number of the Daniel L. Ritchie Center for Sports & Wellness facilities are reserved for its Division of Athletics and Recreation, and a permit or agreement must be secured for use by an outside entity. Without a permit or agreement, all users are subject to removal from the facility. All access and use of the facilities below must be coordinated with the Division of Athletics and Recreation scheduling office at 303-871-7577, and a Division of Athletics and Recreation staff member must be present.

Please note: All policies and procedures of the Ritchie Center are subject to change.